ANY QUESTIONS? READ OUR WONDERFUL FAQS
How do I make a purchase?
You can place an order online via the www.rockandrain.co.uk website
How much is postage?
Postage charges are applied at checkout:
Standard delivery for all orders is £3.95. Next day delivery cut off time is 11am and is charged at £7.95 per order
When will I receive my order?
Normally you’ll receive your order within 3-5 days, if stock is available. If stock is not available, we will contact you to confirm the delivery date
Can I pick up my order?
Yes – we’d love to meet you! We’re based in South Cumbria, Near Junction 36 of the M6. See contact us for more information
Can I see a sample before I order?
We can provide you with a returnable sample in some instances, please contact us to discuss
How do I know which size to buy?
See our size guide for more information
What is your returns policy?
See our returns policy for information
How do I wash and care for my suit?
See our product info and care page for more information
If I am ordering as a present, can the order be sent to an address other than the billing address?
Yes, your order will be sent to the delivery address that you provide
Where can I purchase Rock & Rain products?
Currently we sell our Rock & Rain products online at www.rockandrain.co.uk only
How do I become a Rock & Rain stockist?
Please contact us to discuss further
Is there a discount for bulk orders?
Yes, see Rock & Rain & Childcare Providers – buying in bulk. All discounts will be applied automatically at check out
Can I ship internationally?
At the moment, we only sell in the UK
What payment methods are accepted?
Card payments via the major card schemes (except American Express) and bank transfers are accepted
Can my nursery sell onto to parents?
Yes, why not top up your order to maximise your bulk buying opportunity and then sell extra suits onto your children’s parents at the RRP
What are the payment terms if I place a bulk order?
We require full payment in advance of any order being dispatched