How do I make a purchase?

You can place an order online via the www.rockandrain.co.uk website

How much is postage?

Postage charges are applied at checkout:
Standard delivery for all orders is £3.95. Next day delivery cut off time is 11am and is charged at £7.95 per order

When will I receive my order?

Normally you’ll receive your order within 3-5 days, if stock is available. If stock is not available, we will contact you to confirm the delivery date

Can I pick up my order?

Yes – we’d love to meet you! We’re based in South Cumbria, Near Junction 36 of the M6. See contact us for more information

Can I see a sample before I order?

We can provide you with a returnable sample in some instances, please contact us to discuss

How do I know which size to buy?

See our size guide for more information

What is your returns policy?

See our returns policy for information

How do I wash and care for my suit?

See our product info and care page for more information

If I am ordering as a present, can the order be sent to an address other than the billing address?

Yes, your order will be sent to the delivery address that you provide

Where can I purchase Rock & Rain products?

Currently we sell our Rock & Rain products online at www.rockandrain.co.uk only

How do I become a Rock & Rain stockist?

Please contact us to discuss further

Is there a discount for bulk orders?

Yes, see Rock & Rain & Childcare Providers – buying in bulk. All discounts will be applied automatically at check out

Can I ship internationally?

At the moment, we only sell in the UK

What payment methods are accepted?

Card payments via the major card schemes (except American Express) and bank transfers are accepted

Can my nursery sell onto to parents?

Yes, why not top up your order to maximise your bulk buying opportunity and then sell extra suits onto your children’s parents at the RRP

What are the payment terms if I place a bulk order?

We require full payment in advance of any order being dispatched